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Hire Cathy To Inspire & Educate Your Retail Audience!

How to Develop a WhizBang! Staff

A top-notch staff is an independent retailer's biggest competitive edge. But a great staff doesn't happen by accident... It's created by recruiting the right people, training them effectively, and constantly coaching them to achieve peak performance. In this program you'll learn...

  • The secret to consistently great training - every employee, every time you hire.
  • The three reasons people don't do what they are supposed to - and how to solve that problem.
  • What to do when an employee "holds you hostage."

Retail Sales Academy: How to Create A Service Culture that SELLS

Effective, customer-focused selling is not pushy or rude. Great selling is great customer service! This program will teach you a selling system that keeps your team focused on delivering an amazing customer experience. In this program you'll learn...

  • How to effortlessly get every customer to their "Perfect Purchase."
  • What to do when a customer says, "Just Looking!"
  • On the floor, on the fly coaching techniques every retail manager should know.

Explode Your Sales: A Marketing System For Successful Retailers

Year after year double-digit sales increases are not a pie in the sky fantasy. This program will show you how to dramatically increase foot traffic, solidify customer loyalty, and turbo charge sales without spending a fortune! In this program you'll learn...

  • A simple way to get new customers that you can start using today
  • 4 ways to give a BIG boost to your average sale.
  • The secret to turning those pesky donation requests into money in the bank.


Every day retailers are leaving cash on the sales floor by not properly training and coaching employees. Let Cathy show you and your team how to pick up those dollars off of the sales floor and put them back into the cash register!