Hire Cathy To Inspire & Educate Your Retail Audience! Keynote Speaker

How to Develop a WhizBang! Staff

A top-notch staff is an independent retailer's biggest competitive edge. But a great staff doesn't happen by accident... It's created by recruiting the right people, training them effectively, and constantly coaching them to achieve peak performance. In this program you'll learn...

• The secret to consistently great training - every employee, every time you hire.
• The three reasons people don't do what they are supposed to - and how to solve that problem.
• What to do when an employee "holds you hostage."

Retail Sales Academy: How to Create A Service Culture that SELLS

Effective, customer-focused selling is not pushy or rude. Great selling is great customer service! This program will teach you a selling system that keeps your team focused on delivering an amazing customer experience. In this program you'll learn...

• How to effortlessly get every customer to their "Perfect Purchase."
• What to do when a customer says, "Just Looking!"
• On the floor, on the fly coaching techniques every retail manager should know.

Explode Your Sales: A Marketing System For Successful Retailers

Year after year double-digit sales increases are not a pie in the sky fantasy. This program will show you how to dramatically increase foot traffic, solidify customer loyalty, and turbo charge sales without spending a fortune! In this program you'll learn...

• A simple way to get new customers that you can start using today
• 4 ways to give a BIG boost to your average sale.
• The secret to turning those pesky donation requests into money in the bank.